1. Company Information

Jenna Vacations provides services including Online Travel Agencies, Travel Planning, Event Management, Wedding Coordination, Wedding Planning, and Hospitality Management & Consulting.

2. Use of Services

  • Services are intended for personal, corporate, and event purposes.

  • Misuse of services for unlawful or harmful purposes is prohibited.

  • We reserve the right to refuse services in case of policy violations.

3. Bookings and Reservations

  • All bookings are subject to confirmation and availability.

  • Customers are responsible for providing accurate personal and travel information.

  • Costs may vary depending on destination, vendor, or seasonal changes.

4. Payments and Fees

  • Payments must be made according to the terms agreed at the time of booking.

  • Additional charges may apply for modifications, cancellations, or special requests.

  • We are not responsible for extra fees imposed by airlines, hotels, or third-party vendors.

5. Cancellations and Refunds

  • Cancellation terms depend on the vendor or service provider.

  • Refunds will be processed according to the policies of those providers.

  • Jenna Vacations will assist in the process but cannot guarantee external outcomes.

6. Limitation of Liability

  • We act as a facilitator between clients and vendors.

  • We are not liable for losses, cancellations, or delays caused by third parties.

  • We are not responsible for force majeure events such as strikes, natural disasters, or government restrictions.

7. Intellectual Property

  • All content on our website, including text, images, and branding, belongs to Jenna Vacations.

  • Unauthorized use or reproduction is prohibited.

8. Privacy

Personal information is handled according to our Privacy Policy.